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Return Policy

We want you to love your new purchase. But, if you are not completely satisfied with your online purchase, you may return it to us within 3 days from the day received.

  • We do not issue cash refund but store credit.
  • Item(s) must be returned within 3 days of receipt of receiving your order.
  • Item(s) must be in original, unworn condition, free of make-up stains and free of odor.
  • Customer is responsible for shipping fees to send the order back to SheizaDiva
  • Customer is responsible for re-shipping costs for exchanges
  • Shipping and handling fees are not refundable.

We reserve the right to refuse any return that shows any signs of wear or damage. All items must be in new condition with tags attached and must be accompanied by a copy of original receipt or invoice. The goods are your responsibility until they reach our Warehouse. Please ensure you properly package your return item to prevent any damage as we shall not be responsible for any items that are returned to us in error.

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